Baby Bear

While our candles are designed primarily for decorative purposes, you can still enjoy burning them. Please note that due to the high fragrance content and the natural pure plant wax used in our handmade candles, they may burn faster than expected.

Here are some important considerations:

• Heat-Safe Surface: Always place the candle on a heat-resistant surface and keep it away from flammable items before lighting. Our candles tend to drip when they melt.
• Supervision: Never leave a burning candle unattended.
• Avoid Direct Heat: Keep the candle out of direct heat or sunlight.
• Variable Burn Times: Burn times can vary based on environmental conditions and the size of the candle.
• Child and Pet Safety: Keep candles out of reach of children and pets.
• Proper Placement: Ensure the candle is on a flat, heat-resistant tray and in a draft-free area.

Following these guidelines will help you safely enjoy the ambiance our candles provide.

Our candles are hand-poured and fragile, so we take great care in packaging to ensure they reach you in perfect condition.

If your product arrives damaged or you encounter any issues, please contact us via email within 48 hours of receiving your order. Include photos and a detailed description of the problem.

Our candles are handmade specifically for you, so please choose carefully as we do not offer refunds for change of mind. Each candle may vary slightly in color and have minor imperfections such as bubbles or frosting due to the nature of natural soy wax.

At Luminous, we do not take responsibility for damaged or delayed deliveries. All products are carefully inspected before being shipped.

Local Delivery

We offer local delivery for a fee of $10 within a 20 km radius of Coomera.

Postage

We ship via Australia Post, and orders will be dispatched within 2-3 days of being placed.

The scent of all Luminous Hand Poured Candles is a sweet and subtle watermelon scent. Please message us if you would like to request a scent free candle.